REFUND & RETURNS POLICY

If you’re unhappy with the goods for any reason, please return your item to us. We’re happy to offer a refund or exchange on unused items returned within 31 days. If the item is faulty we’re happy to offer a refund or exchange where available.

Package the shoes carefully in their original box & a secure outer wrapper where possible, and send them back clearly addressed to:

Whitby Cobbler: Returns
33 Baxtergate
Town Centre
Whitby
YO21 1BN

We recommend you use some form of registered post in case you need to track your parcel. We will email you to let you know that your return has been processed within 3 working days of receiving it through the post. Any problems, don’t hesitate to call us on 01947 821119

Privacy Overview

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Necessary

Always Enabled

Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.

Cookie	Duration	Description
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Functional

Performance

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Cookie	Duration	Description
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Analytics

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.

Cookie	Duration	Description
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_ga_Q6NSRE5N02	2 years	This cookie is installed by Google Analytics.
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_gid	1 day	Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.
CONSENT	2 years	YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data.

Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.

Cookie	Duration	Description
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Others

Cobbler - WhatsApp Chat

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Support Sam Jackson Available from 09:30 to 17:00

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